Last Updated: June 2025

1. Introduction

Wellness Balance Energy with Charlotte Walsh respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the New Zealand Privacy Act 2020.

By using our website and services, you agree to the terms outlined in this policy.

2. What Information We Collect

Name, email address, and phone number.

Billing and payment details (processed securely via third-party providers).

Business details (if applicable).

Any information you provide through contact forms or customer inquiries.

Website usage data via cookies and analytics.

3. How We Collect Information

Online forms (e.g., contact forms, email sign-ups).

Purchases of our products/services.

Website analytics (Google Analytics, Facebook Pixel, or similar tools).

Direct communications via email or phone.

4. How We Use Your Information

Processing transactions and providing services.

Sending updates, newsletters, and promotional emails (with your consent).

Improving website functionality and user experience.

Complying with legal obligations.

5. Sharing Your Information

We do not sell your data.

We may share it with trusted third-party service providers (e.g., payment processors, email marketing tools).

Authorities if required by law.

6. Security of Your Information

We take reasonable steps to protect your data but cannot guarantee complete security.

7. Your Rights Under NZ Law

Request access to your personal data.

Correct inaccurate information.

Request deletion of your data (where legally possible).

To exercise these rights, contact us at: charlotte@wbe.co.nz

8. Cookies & Tracking Technologies

Our website uses cookies for analytics and functionality.

You can disable cookies in your browser settings.

9. Changes to This Policy

We may update this policy periodically.

The latest version will be available on our website.

10. Contact Us

For privacy-related inquiries, contact: Charlotte@wbe.co.nz