I have been advised by Charlotte Walsh the Matrix Reimprinting, Emotional Freedom Techniques practitioner and I give my full consent to receiving sessions with Charlotte. I understand that results vary, and that the above-named practitioner may not guarantee results.

Some of the techniques adopted during my consultation may initially engage me in some of the emotions and symptoms of the issues that I am addressing, and it is vitally important that I continue to use the tools provided (tapping)(or do whatever I am instructed to do) until I am fully calm and clear of the emotions and symptoms. I am aware that for a deeper level of results it is important to acknowledge that it will require commitment of my time and efforts. The amount of investment will reflect the results I receive, and I cannot hold Charlotte Walsh wholly responsible for lack of results of outcomes.

Working with Charlotte is not a replacement for medical treatment, psychological or psychiatric services. I also understand that Charlotte Walsh does not treat, prescribe, or diagnose any condition. It is at my discretion whether to inform all other health practitioners that I work with of my sessions with Charlotte.

I am aware and understand that in some cases it may be helpful for Charlotte to respectfully tap on my meridian points as per the EFT/MR Protocol. Charlotte will always ask for my consent before doing this. I have agreed to participate in each session to the best of my ability. I have been advised that I am free to terminate any or all sessions at any time. Any sessions that have been prepaid for and not utilised even after being reminded to by Charlotte, are forfeited after the nominated time period as stated in the package plan, I chose to invest in. Charlotte will remind me to rebook a maximum of two times, after the second reminder, if a lapse in time of a month or more, this will result in any remaining sessions to expire and be non-useable therefore no refund will be offered.

I understand that, as the professionally trained individual, Charlotte will advise of the number of sessions required, this is not a final number and it is possible that I may require more, however I am under no obligation to continue working with her once a package of sessions has transpired.

If I am to be late for appointments this will directly affect my session time and reduce the amount of time spent in session with Charlotte. It is my responsibility to notify Charlotte if I am going to be late. If I miss an appointment without valid reason, due to the extensive reminder system provided, that appointment will be cancelled and no refund will be provided.

I understand that all sessions are to be paid for in advance at the time of booking.

If I reschedule my sessions more than twice, on the third reschedule my session will be cancelled. Due to heavy client demand, please be informed that a late minute cancellation will result in a potential two or more week delay in rebooking. Reschedules are permitted in case of emergency and unforeseen circumstances. Whether you have, pre-paid package or pay as you go option, if more than three consecutive sessions are missed or forfeited without adequate time frames or sufficient explanation, provided Charlotte has made every effort to engage client in ongoing sessions and communicated as to requirements of client, it is at the discretion of Charlotte to terminate all further services. Under these circumstances if no appropriate communication has been entered into on behalf of the client, no refunds will be provided.

Cancellation Policy

All appointments require at least 48 hours for cancellation. Any appointments rescheduled or cancelled within 48 hours will result in a 50% of appointment fee being charged. If cancelled on day of session or a no show due to forgotten appointment, a full fee will be charged and no refund will be given.

A maximum of two reschedules are allowed per appointment. Any more than this then the appointment is forfeited. I do understand that in some cases there are unforeseen circumstances that arise, please talk to me about these and I will be happy to make a plan with you going forward.

Refunds are not given for any sessions already undertaken, you have a responsibility to ensure that all sessions are used.

Any questions please contact me at Charlotte@wbe.co.nz